Everyday Hero, Diana Hyatt, RN
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When pediatric nurse Diana Hyatt, RN entered the hospital room, Chad immediately began to cry and cling to his mother. Then Diana revealed a tiny toy nestled in her hand. Chad squealed in delight and grinned up at Diana. For the rest of the exam, the smile never left his face. "Diana has a magic touch when it comes to kids," says Janet Dyer, manager, maternal-child health services. "She's the nurse you'd want for your own children if they were sick. She even makes an injection or medical procedure a positive and loving experience." And Diana uses the same caring charm as a volunteer at the Roseland Children's Health Center in Santa Rosa. There, she helps care for low-income children who would otherwise receive little, if any, medical attention. Diana touches the hearts of children at Roseland just as she does at Kaiser Permanente, and no wonder: she's just as generous with her hugs, smiles…and tiny toys. She pays special attention to worried parents, too, relating to them as a loving parent herself. "I want to put parents at ease and reassure them everything's being done to care for and comfort their child," says Diana. "She is such a warm, caring person," says Janet. "Diana is truly an everyday hero for all the time and love she extends to those in our community who need her." |
"In my heart and mind, I know how I'd want a loved one treated."
Diana Hyatt, RN   For over 25 years, many of the employees at Kaiser Permanente's Santa Rosa Medical Center have quietly done the work of heroes. Today that spirit lives on in our physicians, nurses, and staff who go the "extra mile" every day to serve our members and fulfill our mission of "A Healthy Community." Some of our Everyday Heroes save lives. Others have simply provided kindness and generosity when it was needed most. If you ask our heroes about their efforts, they often say it just feels like the right thing to do. If you speak with those who benefit from their work, they say it makes all the difference in the world. We proudly acknowledge a few of these Everyday Heroes for their selfless dedication to helping both our members and our communities thrive. |